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TITLE Account Manager, Live Events
SALARY RANGE $110,000 – $125,000 OTE (Base Salary + Commission)
THE PERKS
Standard Health & Dental Benefits
Phone Allowance
Mileage Reimbursement
Business Development Budget (client entertainment)
Event tickets and access to live events
LOCATION North York, ON
THE OFFICE In-Office with Flexible Client Travel
TEAM SIZE 5 (Sales & Account Management Team)
THE ROLE A senior client-facing role combining business development, technical scoping, and account management for live event AV productions. You will manage and grow a portfolio of corporate clients while translating their event requirements into technical plans – serving as both the trusted advisor and the production lead on your projects.
Client Relationship Management & Business Development (40%)
Technical Scoping & Project Oversight (30%)
Event Coordination & Execution Support (20%)
Internal Collaboration & Reporting (10%)
THE TASKS Client Relationship Management & Business Development
Managing and growing a portfolio of recurring corporate clients across meetings, conferences, and brand activations
Building new client relationships through outbound prospecting, referrals, and industry networking
Developing proposals and presenting AV solutions tailored to client event goals and budgets
Identifying upsell and cross-sell opportunities within existing accounts
Maintaining a pipeline of opportunities and tracking sales activity
Attending client site visits and venue walkthroughs as required
Driving client retention through consistent service quality and relationship building
Technical Scoping & Project Oversight
Translating client event requirements into detailed technical AV plans and specifications
Quoting projects including equipment, labour, and logistics components
Working from floor plans and venue specifications to develop event setups
Collaborating with internal production, warehouse, and crew teams on equipment and resource needs
Providing creative, solution-oriented approaches to client challenges using AV technology knowledge
Ensuring project delivery aligns with client expectations, timelines, and budget
Event Coordination & Execution Support
Supporting on-site production during key events as needed
Coordinating with crew leads and project managers during event execution
Managing last-minute changes and problem-solving during active events
Conducting post-event debriefs and gathering client feedback to drive continuous improvement
Internal Collaboration & Reporting
Participating in weekly operations and sales meetings
Collaborating with fellow account managers and the operations team on resource planning
Providing input on labour forecasting and capacity planning for upcoming events
Contributing to the continuous improvement of sales, quoting, and project management processes
THE COMPANY A rapidly growing live events production company experiencing significant year-over-year growth, providing full-service AV equipment and support for brand activations, touring, and corporate events. The company works with marquee clients across corporate meetings, conferences, and large-scale productions, operating in a collaborative, hands-on environment with a strong team culture and a reputation for consistency and technical excellence.
THE OPPORTUNITY Join a fast-growing AV production company at an exciting inflection point where your sales skills and technical knowledge will directly impact business growth. You’ll inherit an established book of recurring corporate business from day one, with clear pathways to build a $1.5M+ portfolio. Work alongside the company’s founders in a high-energy, collaborative environment with unique perks including event access and exposure to high-profile productions. This is a revenue-generating role with strong upside potential tied directly to your performance.
EXPECTATIONS TIMELINE By Month 1
Complete onboarding on company systems, equipment inventory, and service offerings
Shadow senior team members on client meetings and active event productions
Begin building relationships with assigned recurring accounts
Understand quoting processes, vendor relationships, and project workflows
By Month 3
Independently manage inherited recurring accounts and deliver consistent client experience
Begin quoting and closing new business opportunities
Attend client site visits and develop technical scopes with minimal supervision
Establish a working pipeline of prospective clients
By Month 6
Own full cycle from client acquisition through project delivery and post-event follow-up
Actively grow book of business beyond inherited accounts through outbound efforts
Build and maintain a $1M+ pipeline of opportunities
Provide strategic input on sales priorities and market opportunities
By Month 12
Manage a $1.5M+ book of business across a diversified client portfolio
Be recognized as a trusted advisor by key client accounts
Contribute to mentoring newer team members on technical and sales processes
Position for senior account management or team leadership responsibilities
THE SKILL SET
3–5 years of experience in account management or sales within the AV, live events, or entertainment production industry
Demonstrated ability to manage a book of business with at least $1M in annual revenue
Strong technical knowledge of AV equipment and live event production (audio, video, lighting, LED)
Ability to translate client requirements into technical project plans and accurate quotes
Proven track record of client retention and new business development
Excellent interpersonal and relationship-building skills with both clients and internal teams
Valid driver’s license with access to a vehicle
ONLY QUALIFIED CANDIDATES WILL BE CONTACTED.
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